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Islands of Korea, Islands of the World A Study on the Status of Delivery Services and KIDI R&D

Improvement Strategies for Korean Island

Regions

1. Necessity of Research 4. Key Findings from Status Analysis
- Island residents face additional costs for delivery services due to accessibility challenges and experience significant - Logistical Challenges: Compared to mainland regions, island logistics infrastructure is underdeveloped, and delivery
delays, highlighting the urgent need for service quality improvement. services heavily rely on public sector involvement. However, legal frameworks, such as the Island Development
- To address this, it is essential to first understand the current state of delivery service usage in island areas. Given Promotion Act and the Last-mile Logistics Industry Development Act, remain insufficient.
the lack of existing research, this study aims to identify practical improvement strategies grounded in the realities of - Limited Market Viability: The small populations of islands make it difficult for delivery services to achieve profitability,
island logistics. further complicating service provision.
- Delivery Impact: Goods entering islands are mainly daily necessities, while goods leaving islands are often local
specialties. Delivery services significantly affect residents’ living standards and income generation, yet the current
service quality is inadequate.
- Regional Disparities: Service satisfaction and quality vary significantly across islands due to differences in population
size, transportation options, travel distances, delivery infrastructure, methods, and costs. This results in varying
2. Differentiation from Prior Research
delivery fees and times, underscoring the need for tailored solutions for different island types.
- Delivery services for islands require comprehensive solutions that address the diverse challenges faced by residents
and consider factors influencing service quality. However, little research has been conducted in this area.
Vol.01 - This study distinguishes itself by comprehensively investigating the delivery service usage of all inhabited islands,
developing strategies to enhance service quality, and proposing actionable support measures based on a
comparative analysis of service conditions and associated costs. 5. Improvement Strategies for Island Delivery Services
- The study proposes three core initiatives and 13 detailed strategies:
· Enhance Public Delivery Services: Strengthen the public nature of delivery services in island areas to ensure
equitable access.
3. Research Scope and Methodology · Innovate Logistics Systems: Utilize shared infrastructure to create an efficient and sustainable logistics network for
island deliveries.
- Phase 1: Review relevant laws, policies, and market trends through literature and statistical analysis.
· Customize Support Policies: Develop tailored delivery policies for different island types, considering unique logistical
- Phase 2: Categorize delivery service types into eight distinct categories and select representative islands for each type.
challenges and needs.
Analyze service usage patterns and satisfaction levels among residents using surveys, interviews, and administrative
- Policy Recommendations: Establish cooperative governance among central ministries, local governments, delivery
data.
companies, shipping operators, and island residents to ensure the long-term sustainability of delivery services.
- Phase 3: Assess factors affecting service satisfaction by examining service provision (via on-site observations and

interviews) and delivery costs (cost of goods shipped).
- Phase 4: Propose improvement strategies based on the analysis results, incorporating findings from in-depth focus
group discussions.

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